The National Holocaust Centre and Museum (NHCM) is committed to protecting your personal information. Your information will only be used in accordance with applicable laws concerning the protection of personal information – further guidance on this can be found at the Information Commissioner’s Office (https://ico.org.uk/).
The purpose of this policy is to explain how NHCM collects and uses the personal information you provide to us and that we might, from time to time, collect (be it online, via phone, email, in letters or in other correspondence or from third parties).
In this policy, whenever you see the words ‘we’, ‘us’ or ‘our’, it refers to NHCM.
The policy explains:
Changes to this policy will be made as required to meet any future changes in legal requirements. A complete version of this policy can be found here.
NHCM is a registered charity (registered with the Charity Commission in England and Wales under the name “Beth Shalom Limited”, registered charity number 509022).
NCHM is the UK’s only permanent site that combines both Holocaust remembrance and education. We exist to:
Personal data is information that can be used to help identify an individual, such as name, address, phone number or email address.
We collect personal information in connection with specific activities, such as newsletter requests, donations, membership registrations and feedback. The information is either needed to fulfill your request or to enable us to provide you with a more personalised service.
Your personal data can also help us develop a better understanding of our supporters’ and partners’ interests and needs, and this in turn can help us fundraise and organize our work more efficiently.
We collect information in the following ways:
When we collect and use your personal information, this is done in accordance with at least one of the legal grounds available to us under Data Protection law.
One of these is where we have obtained your specific consent to use your information for a previously notified purpose – for example where you have asked us to send you e-newsletters or to provide you with a service, product or information.
Another is where we have a legal obligation to use or disclose information about you – for instance, where we are ordered by a court or regulatory authority or we are legally required to hold donor transaction details for Gift Aid or accounting/tax purposes.
In certain instances, we may collect and use personal information where this can help us be more efficient. This could include:
In all cases, we only use personal information in a way or for a purpose that you would reasonably expect in accordance with this Policy and that does not intrude on your privacy or previously expressed marketing preferences.
We want your involvement with NHCM to be a positive experience. A key part of this is ensuring that we communicate with you in a way that is right for you.
Email/text marketing and communication:
If you provide us with your email address and/or mobile phone number and proactively give your consent to be contacted by these means, we may contact you for marketing and communication purposes by email or text message.
Post/telephone marketing and communication:
If you have provided us with your postal address or telephone number we may send you direct mail or telephone you about our work unless you have told us that you would prefer not to receive such information.
It is always your choice as to whether you want to receive information about our work and the ways you can support it.
You can change any of your contact preferences at any time by contacting us on 01623836 627 or [email protected].
You may also opt out of our email marketing communications at any time by clicking the ‘unsubscribe’ link at the end of our marketing emails. For text, you can send us an “opt out” text message, following the instructions we provide you in our initial text.
We will not use your personal information for marketing purposes if you have indicated that you do not wish to be contacted by us for such purposes. However, we will retain your details on a suppression list to help ensure that we do not continue to contact you.
Sharing your personal information
We will never share, sell or swap your details with any third parties for the purposes of their own marketing.
We may disclose your personal information in the following circumstances:
The Nazis planned the mass-deporation of European Jews to extermination camps in German-occupied Poland. The Jews were forced to gather at local sites, such as a synagogue or town square, and then crammed onto freight or passenger trains, with limited or no food or sanitary conditions. Journeys often lasted several days, and sometimes they took a few weeks. Many of those packed onto these trains died during the journey to the camps through starvation or overcrowding.